ShopHop

Insurance

$1M coverage on every booking.

ShopHop Protect is included automatically with every confirmed booking. No paperwork. No extra fee. Both host and hopper are covered from check-in to check-out.

ShopHop Protect

Underwritten by Hiscox. $1,000,000 per occurrence general liability.

What's covered
  • Bodily injury to a client during your booked session
  • Property damage to the host space caused by your work
  • Slip-and-fall and other premises liability incidents
  • Legal defense costs up to policy limits
What's not covered
  • Theft of your personal tools (consider tool insurance)
  • Professional malpractice from prior or future work
  • Damage caused by intentional misconduct
  • Pre-existing damage to the space documented at check-in

Filing a claim

  1. Report the incident within 72 hours via your booking page or contact support.
  2. Upload photos, receipts, and a brief description of what happened.
  3. Our trust team reviews within 3 business days and assigns a claims specialist.
  4. Approved claims are paid within 14 days of full documentation.

ShopHop Protect is a summary, not a contract. Coverage is subject to the full policy terms, conditions, and exclusions, available on request. Coverage may vary in some jurisdictions.